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Refund and Cancellation Policy

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Refund and Cancellation Policy

Package Cancellation Policy

  • Less than 7 Days Prior to Date of Travel: 100% of the total Package Cost as cancellation charge
  • 7 - 15 Days Prior to Date of Travel: 75% of the total Package Cost as cancellation charge
  • 16 - 30 Days Prior to Date of Travel: 50% of total Package Cost as cancellation charge
  • More than 30 Days: Full Refund of total Package Cost Excluding Processing Fees of Rs 3,000
  • Any train and flight and helicopter tickets cancellation will be applicable as per Indian railway / Airline rules /Helicopter Operator Rules and there refund and cancellation policy.
  • No cancellation & any refund will be made at any cost in case of bad weather or landslide or any destination and which is beyond the control of the age.
  • Cancellation & other policies as per the hotel/company rule.
  • On long weekends and 25th April to 31st July and after 25th Dec to 7th Jan of every year cancellation will strictly depends upon hotel refund policy. Many hotels during this period work on no refund policy.

Hotel Cancellation Policy

  • More than 15 days before check-in date free cancellation.
  • Between 15 days to 7 days before check-in date 20% of the total cost will be charged as cancellation fee.
  • Between 7 days to 3 days before check-in date 50% of the total cost will be charged as cancellation fee.
  • 3 days before check-in date there will be no-refund.
  • An additionally Rs. 500/- per room per night will be charge by Avaniholidays.in as service charge.
  • On long weekends and 25th April to 31st July and after 25th Dec to 7th Jan of every year cancellation will strictly depends upon hotel refund policy. Many hotels during this period work on no refund policy.

Train Ticket Cancellation Policy

  • Less than 2 Days Prior to Date of Travel: No Refund
  • 2 - 120 Days Prior to Date of Travel: Full amount of train ticket cost will be refunded as what amount we received from Indian Railway excluding booking charge.
  • More than 120 Days: Full Refund of total Ticket Cost Excluding Processing Fees of Rs 2,000
  • We are not responsible for train delay or train cancellation.
  • We are also not responsible for any type of natural or human clamity.
  • Some time its happen that you train ticket will not get confirm in this case we can do alternative arrangement or you have to stay there till alternative arrangement have done on your own expense.

Other Services Cancellation Policy

For some service like Flight Tickets, Helicopter Booking, Train Ticket your will get refund as the refund policy printed on the ticket.

When you get refund?

Refunded amount will be deposited or transferred into your account within 20 working days from date on which cancellation initiated.

Important Note

Any dispute relating to or arising related to refund and cancellation shall be subject to the exclusive jurisdiction of Courts at Delhi Only.

Operational Office Address

Avaniholidays.in
299/1 Tayagi Market
Near PNB Bank, Burari,Delhi -84
Phone: +91 9650149979

What Customers Says

Read What Tourist Say After Takes Our Service. Read There Feedback And Quotes

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Deepesh Chang

Thanks to Avaniholiday team for making my trip of Mata ji Darshan at vaishno devi and patnitop a memorable one.You folks are one of the Best and Reasonable travel agency I have come across....Your service was fab and the last minute after my flight get canceled ,you arranged train ticket from Delhi to Jammu was unbelievable.....I cant thank you enough. Here's a 5 stars for your excellent service.
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Rajni Kant Choubey

The best service provided by this travel agency, We booked a package from Kathgodam to Nainital for 3 days. The driver and the hotel was good and offered amazing service and very smoothly. No hassle for anything during the entire trip. Amazing and promising service was given to us.
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Praneeth

They made a not very good plan for my tour. they coordinate with us on regular basis. this trip was not my best tour experience till date.
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Ujjaval Surati

Komal ji is very cooperative and helpful, timely we have get services, Manish is also very helpful, all vehicles provided is in good condition, and the drivers are very expert and caring.
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Virender Sodi

package planning was good. keep it up...
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Devendra

Really enjoyed the sight seeing hotel were clean and nice. food was also gud. Komal and Rani Ji are very cooperative. and yes.. last bt not least like their policies too. next time also we will go for the same planner.