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Refund and Cancellation Policy

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Refund and Cancellation Policy

Package Cancellation Policy

  • Less than 7 Days Prior to Date of Travel: 100% of the total Package Cost as cancellation charge
  • 7 - 15 Days Prior to Date of Travel: 75% of the total Package Cost as cancellation charge
  • 16 - 30 Days Prior to Date of Travel: 50% of total Package Cost as cancellation charge
  • More than 30 Days: Full Refund of total Package Cost Excluding Processing Fees of Rs 3,000
  • Any train and flight and helicopter tickets cancellation will be applicable as per Indian railway / Airline rules /Helicopter Operator Rules and there refund and cancellation policy.
  • No cancellation & any refund will be made at any cost in case of bad weather or landslide or any destination and which is beyond the control of the age.
  • Cancellation & other policies as per the hotel/company rule.
  • On long weekends and 25th April to 31st July and after 25th Dec to 7th Jan of every year cancellation will strictly depends upon hotel refund policy. Many hotels during this period work on no refund policy.

Hotel Cancellation Policy

  • More than 15 days before check-in date free cancellation.
  • Between 15 days to 7 days before check-in date 20% of the total cost will be charged as cancellation fee.
  • Between 7 days to 3 days before check-in date 50% of the total cost will be charged as cancellation fee.
  • 3 days before check-in date there will be no-refund.
  • An additionally Rs. 500/- per room per night will be charge by Avaniholidays.in as service charge.
  • On long weekends and 25th April to 31st July and after 25th Dec to 7th Jan of every year cancellation will strictly depends upon hotel refund policy. Many hotels during this period work on no refund policy.

Train Ticket Cancellation Policy

  • Less than 2 Days Prior to Date of Travel: No Refund
  • 2 - 120 Days Prior to Date of Travel: Full amount of train ticket cost will be refunded as what amount we received from Indian Railway excluding booking charge.
  • More than 120 Days: Full Refund of total Ticket Cost Excluding Processing Fees of Rs 2,000
  • We are not responsible for train delay or train cancellation.
  • We are also not responsible for any type of natural or human clamity.
  • Some time its happen that you train ticket will not get confirm in this case we can do alternative arrangement or you have to stay there till alternative arrangement have done on your own expense.

Other Services Cancellation Policy

For some service like Flight Tickets, Helicopter Booking, Train Ticket your will get refund as the refund policy printed on the ticket.

When you get refund?

Refunded amount will be deposited or transferred into your account within 20 working days from date on which cancellation initiated.

Important Note

Any dispute relating to or arising related to refund and cancellation shall be subject to the exclusive jurisdiction of Courts at Delhi Only.

Operational Office Address

Avaniholidays.in
299/1 Tayagi Market
Near PNB Bank, Burari,Delhi -84
Phone: +91 9650149979

What Customers Says

Read What Tourist Say After Takes Our Service. Read There Feedback And Quotes

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Ramnik Pundir

"I booked Vaishno Devi Amritsar Package with this travel agency. I experience was good. we are 6 persons and our Hotel in Katra and Amritsar was also good. 2 Triple bedded rooms are offered to my family not faced any issue on this religious trip. I will preferred this agency if you are looking for any trip during holidays."

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Shirish Kini

"I was booked Udaipur and Mount Abu Package with this agency through my company staff. Hotels provided in Udaipur was 2 star but it was very good. But face problem in Mount Abu hotel. That hotel was rating of 3 star but its not looking like a 3 star. Finally we cancel this hotel (Hotel Maya Palace, Mount Abu) While we keep ludge in this hotel and after see hotel condition want to refuse to stay then hotels comes on "Gundagardhi" but this agency cooperate and tell that we are shifting you in another hotel. Overall good service from this agency. Cab and driver provided is punctual of time and coperate a lot to view and explain of sightseeing. He is looking like a taxi driver cum Tourist Guide."

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Babu Rao

"I was booked Jodhpur jaisalmer tour package with this agency. Hotel was good and food in hotel was also good. They provide me one night in tent camp in Jaisalmer (Maharaja Resort). Camp was very good but food taste was not good. They serve a lot of items but items are not as our taste. Cab driver come 2 hrs late last day so we miss some sightseeing places. But overall satisfied with service and arrangements."

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Shivam Gupta

"Overall, the service provided was excellent. They took extra care to coordinate with us at every step of the process, and arranged the trip to meet our specific needs.Our group really enjoyed the whole trip. There were many enjoyable and memorable moments also."

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Ankur Halder

"Good service provided and all arrangements were nice for the tour package of Jaipur Ajmer and Pushkar"

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Neelam Kumari

"I Have taken sirdi tour package, the arrangements like hotel, cab service was good enough in that package. I suggest one more thing that the package should include at least complementary breakfast."